Termos do serviço

Terms & Conditions

Updated: October 2, 2025

Welcome to QITREASURES

Thank you for visiting QITREASURES, a UK-based luxury jewelry brand specializing in high-end silver jewelry created by our contracted designers. By using our website (qitreasures.com), you agree to the following Terms and Conditions.

Use of Our Website

You must be at least 16 years old to use this site. By accessing our site, you agree to provide accurate information, maintain the security of your account, and use the content responsibly.

Product Information

QITREASURES offers premium silver jewelry designed by our exclusive contracted designers. Each piece is crafted with attention to detail and quality. Product descriptions, materials, and care instructions are provided for informational purposes. Individual results and satisfaction may vary based on personal preferences and care.

Intellectual Property

All jewelry designs, text, logos, and images on this website are the intellectual property of QITREASURES, our contracted designers, or are used with permission. You may not copy, distribute, or use our content without express written consent. Our designer collaborations are protected under exclusive licensing agreements.

Orders & Payment

💳 What payment methods do you accept?

We accept a variety of secure payment methods:

  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover
  • Digital Wallets: Apple Pay, Google Pay, Shop Pay, PayPal
  • Buy Now, Pay Later: Klarna (available in eligible regions)

All payments are securely processed via Shopify Payments or PayPal.

💡 Tip: Join our Loyalty Program to earn and redeem points at checkout for exclusive savings!

🧾 Are taxes included in the price?

Yes — all taxes are already included in the prices shown. You won't be charged anything extra at checkout.

For most destinations, we also ship with duties prepaid to avoid customs delays. If customs checks occur, we'll assist as best we can — though such cases are rare.

💱 What currency will I be charged in?

Orders from EU countries are charged in EUR. For all other countries, we charge in the local currency — such as GBP for the UK or JPY for Japan.

We display local prices where available, and both Shopify Payments and PayPal support multi-currency checkout.

⚠️ Why was my order flagged or delayed?

Sometimes, an order may require extra verification due to payment issues, mismatched addresses, or other security concerns.

If this happens, we may contact you to confirm your identity or payment details — please respond promptly to avoid delays.

For medium or high-risk orders with no response, we may cancel the order as a precaution.

Product Care and Maintenance

Our silver jewelry requires proper care to maintain its beauty and longevity. Care instructions are provided with each purchase. QITREASURES is not responsible for damage resulting from improper care, normal wear, or exposure to chemicals, perfumes, or harsh environments.

Returns and Refunds

Please review our separate Returns Policy for full information on return eligibility and procedures. By placing an order, you agree to this policy.

Privacy and Data

We handle your personal information with care. See our Privacy Policy for more details.

User Content

Content submitted by users (reviews, comments, images) may be used by QITREASURES for promotional purposes. By submitting content, you grant QITREASURES a non-exclusive, royalty-free license to use, display, and reproduce such content.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages that may arise from the use of our website or products. Use of our site is at your own risk.

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

Contact Us

If you have any questions, please contact us at:

Email: royce@qitreasures.com
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ